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  • Why Symmy
    • ERP customers
    • Software developers
    • ERP Manufacturers
    • E-commerce platforms
    • CRM systems
    • WMS systems
    • Manufacturing software
    • Other SaaS applications
  • Integrations
  • Choosing an ERP
  • About us
    • Blog
    • Career
  • Contact
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  3. Deployment of new customers and technical supportŠipka

Deployment of new customers and technical support

Howdy!

We are the technology agency Whys and we are looking for someone skilled and meticulous to take on the communication between our customers and programmers and help us with the deployment of new customers on the Symmy automation platform. We use Jira Cloud to collect requests and tasks, but you don’t have to worry, we will teach you everything you need.

Regarding the interconnection of our customers’ systems, we cooperate with companies such as BaseLinker, Money ERP, Abra, Karat SW or Pohoda , and the list expands every month with more.

Why join us?

We focus on automation in B2B, we participate in projects that serve tens of thousands of users, and we also emphasize the technical side. We believe in honest work and work with companies that move us forward and allow us to experience something new. We are a small team in the center of Brno, but we have big ambitions.

10172518 8294
9174471 6316

Our expectations

  • Fluent Czech written and spoken for communication with customers
  • You have at least basic knowledge of programming in Django (ideally experience with SW development with a focus on BE application development).
  • Qualities such as systematicity, thoroughness, communicativeness and the ability to identify and describe problems.
  • You have a pro-customer mindset and can translate “IT jargon” into everyday language and vice versa.
  • You will be able to work with ticketing systems for customer support.
  • You want to develop further – in the future, you will have the opportunity to participate in project management and other team activities.

How does it work with us?

  • We are an integration platform primarily for ERP systems and e-shops, but we are also expanding with other integrations.
  • We work with technologies such as DjangoRESTframework, React, PostgreSQL, Redis, Gitlab, Sentry, or Docker.
  • We work in SCRUM in weekly sprints
  • We communicate via Slack
  • We have bags in Jira
  • The scope of your work will always be clear. If not, ask all the WHYs!
  • You will be sure of your opinions about current technologies.
  • You will learn to work with enterprise systems integrations.
  • You will develop an intuition in what to do and what not to do when developing web applications.
  • You will delve deeper into the architecture of the systems.

Why will you like working with us?

  • Work in the heart of the city or home office. We are located in a street near Jakubské náměstí right next to the Bar that Doesn’t Exist. It’s a beautiful part of the city with many options for going after work or for lunch.
  • We are a small team, you will definitely not get lost with us. You will be an important member of the team for us, we will listen to your opinions. We have a great boss (by the way, he was also a programmer) and the same goes for the people he employs.
  • We regularly organize Hack & Chat sessions, where we share news, interesting technical materials or tips and tricks.
  • Every week we have English training with a teacher, if you are interested, you can join.
  • If you need anything useful for your growth, we are here for you.
  • Free working hours, we only have a few team calls a week
  • We will support your further self-education.

If you are interested, let us know! We’re looking for you 🙂

How does recruitment work?

Let’s go through the information sent.

You have sent us a short info about yourself and your CV via the form on our website or other advertising sites. We’ll go through everything and get back to you in any case.

Our HR will contact you

Our colleague will contact you with the next steps and ask you for additional information.

In some cases, we’ll send you a simple assignment

If we have the same ideas about cooperation, we will send you a simple task to work on. You don’t have to worry, we don’t grade anything, but we’re more interested in your approach and thinking about a specific assignment.

We will meet at the initial online interview

After completing the task, we ideally meet for 30 minutes on an online call and discuss in detail mutual ideas about cooperation.

We will meet online or in person with the team leader

In some cases, you will meet another colleague or team leader and we will talk in more detail.

We will send you an offer and agree on the terms

If you are interested in both parties, we will agree on the terms of cooperation and send you an offer.

Other formalities and onboarding will be solved with you by our colleague Víťa

When we agree and solve all the formalities, you will have our internal onboarding with my colleague Víťa

I want to answer the position

Deployment of new customers and technical support

    What your future colleagues say about us

    I decided for Whys/Symmy because I wanted to be in a team of friendly people with an open mind and develop projects in modern technologies that have a future.
    standa foto 768x906 1

    Standa

    Společnost

    I've been part of this team since 2022, and even though I work remotely, I feel like a full-fledged part of the team thanks to open communication and a nice atmosphere.
    nikca foto 1

    Nikča

    Společnost

    I decided to do the Symmy project because I wanted to work with an equally passionate team on a product that just makes sense.
    JohnyU

    Jan Uhnar

    Společnost

    Meet the whole team

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