Integration Mailstep with Helios Red

Due to the rapid development of online trading, we were forced to innovate our established sales procedures. This was not possible without a radical change, so we turned to Symmy, a company we had good references for. And we can confirm that thanks to the flexible and correct behavior of Symmy, the whole event, despite some partial problems that could not be avoided with so many changes, was completed in a timely manner.

The cooperation is currently limited to the exchange of Expando vs. Upgates data. Here you are an important link for us on how to connect both platforms.

Last year, we at EMBLEMM used Symmy.com to integrate our Abra Flexi and Shopify systems. The cooperation involved order and inventory agendas, including initial synchronization of products with different sizes.
During this year, Symmy prepared a more modern way of communication between the systems using GraphQL API and is preparing migration to Shopify V2.
We appreciate that this proactive approach keeps us up to date with the latest technology and makes our e-store future-ready.

We were looking for a process automation solution among our key systems. Thanks to Symmy we got a stable and fast link for the order and warehouse agendas. The whole collaboration went great, from the initial analysis to the final deployment and subsequent support, which responds within hours.

We turned to Symmy to connect our ERP Helios Inuvio to Baselinker, which we use to manage orders from the marketplace and e-shop. David Žváček proved to be an experienced project manager - he designed a workable solution, met deadlines and his approach significantly accelerated the deployment. I also appreciated his business perspective, which brought real value to the project.

We met Symmy at the Czech Online Expo, where we were looking for help with connecting the Allegro marketplace and our Pohoda ERP. We were then contacted by email, after an initial consultation we agreed to work together and link through the Base.com platform. The integration was done in detail, with Mr. Horký keeping us informed on every detail. Once the integration is complete, we have an automated process for orders from Allegro, we no longer have to manually upload them to Pohoda, it saves shipping time and we are preparing for further expansion.

When completing a new e-shop, we came across a crucial need to automate two key processes - without them, billing and incoming payment control would not work.
We therefore turned to Symmy, who quickly understood our situation and proposed a precise solution.
Everything was done without unnecessary delays and within the required timeframe. Thanks to the professional approach we were able to launch the e-shop without any complications.

Symmy perfectly connects our ERP system with other e-commerce platforms. It is an integral part of day-to-day operations where it saves time and increases efficiency.

The course of cooperation has been very professional, flexible and proactive from the first contact with the owner of the company, Mr. Koprajda, and his team until now. Despite the fact that we have jointly implemented a relatively complex implementation of several marketplaces at once (including the OSS regime in combination with VAT registration in other EU countries), they managed to satisfy us more or less in all respects. From the first online interview, I had no doubt that they were the right choice for us.

The implementation process was smooth and fast. Communication during and after the process was also great and all adjustments were made immediately. The application is simple and clear. We are satisfied.