Symmy connects Pipedrive CRM with Byznys ERP: won deals turn into orders in the ERP, while customers and products stay in sync between sales and back office. Salespeople keep working in the CRM, accounting keeps working in the ERP. Connecting one module takes 6–12 hours of work depending on the module type; we confirm the exact scope after an initial call.
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Supported modules
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What we transfer and how often
| Module | Direction | Default interval |
|---|---|---|
| Orders (won deals) | Pipedrive → Byznys ERP | 15 min |
| Customers | both ways | 60 min |
| Product cards | Byznys ERP → Pipedrive | 60 min |
| Issued invoices | Byznys ERP → Pipedrive | 60 min |
E-shops are the most common counterparty, but the same modules also flow to CRM, WMS or B2B portals. These values are defaults, not fixed rules. The direction and interval can be changed for each module, and modules not listed here can be added — we shorten the interval when your operation needs a faster response, or extend it when less frequent synchronisation is enough.
Directions follow the typical CRM setup: deals flow from Pipedrive into Byznys ERP, while products and invoices flow from the ERP into the CRM so salespeople see them next to the deal.
How the connection works
Pipedrive offers a modern, well-documented REST API. Byznys ERP provides a standardised, fully documented API extension built for exactly this kind of connection — external systems do not touch the Byznys database directly.
The interesting part of a CRM–ERP integration is the process, not the transport: we map together what a “won deal” means, when an order should appear in the ERP and what the salesperson should see back.
What to watch out for
-
1
Define the moment a deal becomes an order.
Won in Pipedrive can mean many things. We agree the exact trigger — stage, required fields, products attached — so the ERP never receives half-filled orders.
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2
Customer matching between CRM and ERP.
The same company often exists in both systems. We match records by company ID or another reliable key and define what happens when a match is missing — otherwise duplicates multiply on both sides.
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3
The Byznys API is a licensed extension.
The API interface is an extension of Byznys ERP. We verify during the initial analysis that your licence includes it, so the budget holds no surprises.
Customer testimonials
„We have been using Symma's platform since 2023, when they connected our core systems Base and Helios iNuvio. Since then, we've continually expanded our collaboration with new marketplaces and other features, and plan to continue to do so. We value the flexibility and reliability that…"
Lukas JenčPRESCO GROUP, a.s.
„We turned to Symmy to fully automate data transfers between the Upgates e-shop and ABRA Flexi. Connecting five key modules, from products to shipping, saves us a lot of time today and eliminates the worry of order errors. Above all, we appreciate the straightforward arrangement…"
Tomas BelkaBetexa
„We were looking for an integrator to connect the Shopify and Helios platforms. Symmy implemented this solution very quickly and at a very reasonable price. What we appreciate the most is the positive attitude, flexibility and communication - we highly recommend them."
Lukas JoukalMSR Engines group a.s.
„We have been using Symma's synchronisation platform since August 2024 to connect Base, Pohoda and TopTrans. The integration has greatly simplified our daily work thanks to automatic data transfer. Everything runs in the background and we don't have to worry about anything. The support responds…"
Lukas VacekeLVe Media s.r.o.
„We turned to Symmy to connect our ERP Helios Inuvio to Base, which we use to manage orders from the marketplace and e-shop. David Žváček proved to be an experienced project manager - he designed a workable solution, met deadlines and his approach significantly accelerated…"
Peter KrbúšikPMC spol. s.r.o.
„Due to the rapid development of online trading, we were forced to innovate our established sales procedures. This was not possible without a radical change, so we turned to Symmy, a company we had good references for. And we can confirm that thanks to the…"
Robert ŠmídR-KONTAKT KARNEVAL s.r.o.
„We were looking for a process automation solution among our key systems. Thanks to Symmy we got a stable and fast link for the order and warehouse modules. The whole collaboration went great, from the initial analysis to the final deployment and subsequent support, which…"
Ladislav KažimírPink elephant
„Symmy perfectly connects our ERP system with other e-commerce platforms. It is an integral part of day-to-day operations where it saves time and increases efficiency."
Jaroslav GorochovskýAG ART
„Last year, we at EMBLEMM used Symmy.com to integrate our Abra Flexi and Shopify systems. The cooperation involved order and inventory modules, including initial synchronization of products with different sizes.During this year, Symmy prepared a more modern way of communication between the systems using GraphQL…"
Matěj MaňákEMBLEMM CZ s.r.o.
„When completing a new e-shop, we came across a crucial need to automate two key processes - without them, billing and incoming payment control would not work.We therefore turned to Symmy, who quickly understood our situation and proposed a precise solution.Everything was done without unnecessary…"
Christopher KasparekKeyLab s.r.o.
„The cooperation is currently limited to the exchange of Expando vs. Upgates data. Here you are an important link for us on how to connect both platforms."
Jaroslav PekařRulyt s.r.o.
„The course of cooperation has been very professional, flexible and proactive from the first contact with the owner of the company, Mr. Koprajda, and his team until now. Despite the fact that we have jointly implemented a relatively complex implementation of several marketplaces at once…"
Andrea MartínkováDIMEX
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ERP integration on Base
We help with ERP integrations for clients of e-commerce integration platform Base (formerly BaseLinker). If you need to connect your accounting system or ERP to Base, we are happy to help! Let us know.
ERP integration to WMS Depoto
Do you need to integrate the Depoto online warehouse and dispatch system with different ERP systems? Or e-shops? We can help you with that too. We will be glad if you let us know.
Shopify is up and running!
Shopify is a great e-commerce platform that also has an awesome API :). It integrates nicely. So if you want to get data from Shopify to or from ERP, we're here for you.
Frequently asked questions
How much does the integration cost?
We charge 85 € excl. VAT per hour. Connecting one module takes 6–12 hours depending on its type, more for larger systems — we confirm the exact scope after an initial call. The calculator above gives an estimate for your combination of modules.
Do salespeople need access to the ERP?
No — that is the point of the integration. Invoices and order states flow back into Pipedrive, so the sales team sees everything next to the deal.
What happens when one of the systems is unavailable?
The synchronisation retries in the next interval, repeatedly, until the connection is restored. An alert goes out the moment a problem is detected.
Can we sync custom fields from Pipedrive?
Yes. Pipedrive custom fields can be mapped into the ERP order — we define the mapping during the analysis.
Need this integration?
Get in touch — we'll discuss your modules, timeline and the exact tailored price, with no obligation.
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