When completing a new e-shop, we came across a crucial need to automate two key processes - without them, billing and incoming payment control would not work. We therefore turned to Symmy, who quickly understood our situation and proposed a precise solution. Everything was done without unnecessary delays and within the required timeframe. Thanks to the professional approach we were able to launch the e-shop without any complications.
We were looking for a process automation solution among our key systems. Thanks to Symmy we got a stable and fast link for the order and warehouse agendas. The whole collaboration went great, from the initial analysis to the final deployment and subsequent support, which responds within hours.
Pink elephant
Peter Krbúšik
Head of Technology and Automation
We turned to Symmy to connect our ERP Helios Inuvio to Baselinker, which we use to manage orders from the marketplace and e-shop. David Žváček proved to be an experienced project manager - he designed a workable solution, met deadlines and his approach significantly accelerated the deployment. I also appreciated his business perspective, which brought real value to the project.
PMC spol. s.r.o.
Robert Šmíd
Due to the rapid development of online trading, we were forced to innovate our established sales procedures. This was not possible without a radical change, so we turned to Symmy, a company we had good references for. And we can confirm that thanks to the flexible and correct behavior of Symmy, the whole event, despite some partial problems that could not be avoided with so many changes, was completed in a timely manner.
R-KONTAKT KARNEVAL s.r.o.
Karel Vocl
The implementation process was smooth and fast. Communication during and after the process was also great and all adjustments were made immediately. The application is simple and clear. We are satisfied.
Yate spol. s r. o.
Andrea Martínková
The course of cooperation has been very professional, flexible and proactive from the first contact with the owner of the company, Mr. Koprajda, and his team until now. Despite the fact that we have jointly implemented a relatively complex implementation of several marketplaces at once (including the OSS regime in combination with VAT registration in other EU countries), they managed to satisfy us more or less in all respects. From the first online interview, I had no doubt that they were the right choice for us.
DIMEX
Jaroslav Gorochovský
Symmy perfectly connects our ERP system with other e-commerce platforms. It is an integral part of day-to-day operations where it saves time and increases efficiency.
AG ART
Matěj Maňák
Founder & Designer
Last year, we at EMBLEMM used Symmy.com to integrate our Abra Flexi and Shopify systems. The cooperation involved order and inventory agendas, including initial synchronization of products with different sizes. During this year, Symmy prepared a more modern way of communication between the systems using GraphQL API and is preparing migration to Shopify V2. We appreciate that this proactive approach keeps us up to date with the latest technology and makes our e-store future-ready.
The cooperation is currently limited to the exchange of Expando vs. Upgates data. Here you are an important link for us on how to connect both platforms.
Rulyt s.r.o.
Ľuboš Baran
Chief Commercial Officer
We met Symmy at the Czech Online Expo, where we were looking for help with connecting the Allegro marketplace and our Pohoda ERP. We were then contacted by email, after an initial consultation we agreed to work together and link through the Base.com platform. The integration was done in detail, with Mr. Horký keeping us informed on every detail. Once the integration is complete, we have an automated process for orders from Allegro, we no longer have to manually upload them to Pohoda, it saves shipping time and we are preparing for further expansion.
What systems do you use or want to use at our company?
Please prepare a list of the systems and applications you want to integrate with your ERP or another enterprise system
Which modules or systems do you want to integrate?
What data within these systems is duplicated or scattered, which you would like to automatically synchronize in order to manage it from a single, designated source?
What is your current procedure for each business function/transaction?
Think in detail about each product, what data you want to transfer, in which direction (out of ERP or into ERP), if when data is transferred it needs to be modified, evaluated, validated or connected to parameters of code lists. How do you work with the data now? How does the whole process works?
How many records do you need to share?
Regarding this specific area, how many records will you transfer and what is the required frequency for updates? Do you work with scheduled intervals, or is a real-time synchronization necessary?
Do you have custom modifications within your ERP modules?
If you were involved in your ERP implementation, you might recall what adjustments were needed for a specific module to meet your business’s needs. Write them down. They can be crucial for integration.
What will you gain by synchronizing this particular module/process?
Faster processing? Time and cost savings? A reduction in errors? Less dependency on manual work? A competitive advantage? Increased profits? Sustainable growth?
Is it important for you to have notifications or overviews?
Do you want to have the integration process under control? Do you want to be informed if a problem occurs during the data sync?
What are the business implications for you if the data synchronization process is not seamless and reliable?
In a scenario where some records fail to transfer during synchronization (e.g., due to invalid data), what is the required resolution time to prevent a negative impact on your business?