Magento + Microsoft Dynamics NAV

Integration of Magento with Microsoft Dynamics NAV

Our solution for integrating Magento with Microsoft Dynamics NAV reliably transfers data for modules such as Orders Received, Invoices Issued, Product Cards and more. Symmy automatically monitors, transforms and validates all data during transfer. In case of an error, you will be notified immediately. Save time and get rid of manual processes — minimise errors with full automation.

Symmy connects Magento with Microsoft Dynamics NAV. Orders flow from Magento into Microsoft Dynamics NAV, while product and stock data as well as documents travel the other way. For this pair we transfer 7 agendas — each one separately, in the direction and interval you choose. A basic connection of one agenda takes 6–12 hours of work depending on its type; we will refine the exact scope after an initial meeting.

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Tick the modules you want to connect — we will estimate the integration and running costs right away.

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    What we transfer and how often

    Module Direction Default interval
    Orders received Magento → Microsoft Dynamics NAV 15 min
    Issued invoices Microsoft Dynamics NAV → Magento 60 min
    Product Cards Microsoft Dynamics NAV → Magento 60 min
    Stock availability Microsoft Dynamics NAV → Magento 60 min
    Price lists Microsoft Dynamics NAV → Magento 60 min
    Customers Magento → Microsoft Dynamics NAV 60 min
    Parcel number transport Microsoft Dynamics NAV → Magento 60 min

    E-shops are the most common counterparty, but the same modules also flow to CRM, WMS or B2B portals. These values are defaults, not fixed rules. The direction and interval can be changed for each module, and modules not listed here can be added — we shorten the interval when your operation needs a faster response, or extend it when less frequent synchronisation is enough.

    How the connection works

    On the Magento side we use: REST and GraphQL API (integration tokens). We connect Microsoft Dynamics NAV via: OData/SOAP web services (depending on the NAV version).

    What to watch out for

    1. 1

      NAV versions differ significantly.

      An older on-premise NAV exposes different web services than newer versions, and bespoke customisations shift the picture further. We verify what your installation actually offers before we commit to a scope.

    2. 2

      One system must own the stock.

      When both NAV and the e-shop keep their own stock levels, they drift apart within days. We recommend NAV as the source of truth, reservations included.

    3. 3

      Every Magento is a different installation.

      Custom modules and modifications change the API's behaviour; before going live we verify what your installation actually exposes and confirm the scope after the analysis.

    4. 4

      Indexers and cache decide how fresh the data is.

      Changes only show up in Magento after reindexing. We time the synchronisation around the indexers, otherwise the e-shop displays stale data.

    What lands where in Dynamics NAV

    Microsoft Dynamics NAV — formerly Navision, and continued today as Business Central — is still running in hundreds of companies. The table above says which modules move. This one says what a Magento order becomes inside NAV.

    Record mapping

    Magento order Sales order One document per order; order items become sales lines.
    Order item Sales line Matched to a NAV item by SKU; a configurable product transfers as the simple variant the customer actually bought.
    Shipping and payment Sales line with a charge Kept separate so VAT stays auditable.
    Customer and customer group Customer and price group A Magento group maps to a NAV price group — that is how B2B pricing is handled.
    NAV item Magento product Name, description and category flow from NAV; the shop stays the presentation layer.
    Inventory availability Salable quantity By NAV location, mapped to a Magento MSI source and stock.
    NAV price list Price and tier price Including quantity pricing for wholesale customers.
    Posted sales invoice Document on the order The document number and file are attached to the order in the shop.

    What we need on your side

    • Dynamics NAV with web services published (SOAP or OData); for an on-premise installation, a reachable endpoint or a VPN.
    • A dedicated NAV user for the integration, with permissions limited to the pages and codeunits involved.
    • A NAV test company holding a copy of your production setup including your customisations — that is what we build and test against.
    • A Magento 2 integration token with access to the required resources, plus a picture of your MSI sources and stocks if you run more than one.
    • Healthy indexers and cron in Magento. Salable quantity is recalculated by an indexer — when it stalls, the shop shows different numbers from NAV no matter how well the transfer works.
    • A decision on how products are matched (SKU, EAN) and how configurable products map to NAV variants.

    How the project runs

    1. 01 Analysis We go through your NAV customisations, the Magento extensions and the module list. The output is the mapping, written down — what becomes what and how records are matched.
    2. 02 Build against a test company The integration runs against a test company holding your setup. You see the first real orders there before anything touches production.
    3. 03 Acceptance You run your own cases: a configurable product, an order under a cart price rule, a credit memo, a wholesale customer on tier pricing. Whatever fails, we tune.
    4. 04 Go-live and monitoring The switch to production, then round-the-clock monitoring. For the first weeks we watch the intervals and tune them to real traffic.

    Customer testimonials

    „We have been using Symma's platform since 2023, when they connected our core systems Base and Helios iNuvio. Since then, we've continually expanded our collaboration with new marketplaces and other features, and plan to continue to do so. We value the flexibility and reliability that…"
    Lukas JenčPRESCO GROUP, a.s.
    „We turned to Symmy to fully automate data transfers between the Upgates e-shop and ABRA Flexi. Connecting five key modules, from products to shipping, saves us a lot of time today and eliminates the worry of order errors. Above all, we appreciate the straightforward arrangement…"
    Tomas BelkaBetexa
    „We were looking for an integrator to connect the Shopify and Helios platforms. Symmy implemented this solution very quickly and at a very reasonable price. What we appreciate the most is the positive attitude, flexibility and communication - we highly recommend them."
    Lukas JoukalMSR Engines group a.s.
    „We have been using Symma's synchronisation platform since August 2024 to connect Base, Pohoda and TopTrans. The integration has greatly simplified our daily work thanks to automatic data transfer. Everything runs in the background and we don't have to worry about anything. The support responds…"
    Lukas VacekeLVe Media s.r.o.
    „We turned to Symmy to connect our ERP Helios Inuvio to Base, which we use to manage orders from the marketplace and e-shop. David Žváček proved to be an experienced project manager - he designed a workable solution, met deadlines and his approach significantly accelerated…"
    Peter KrbúšikPMC spol. s.r.o.
    „Due to the rapid development of online trading, we were forced to innovate our established sales procedures. This was not possible without a radical change, so we turned to Symmy, a company we had good references for. And we can confirm that thanks to the…"
    Robert ŠmídR-KONTAKT KARNEVAL s.r.o.
    „We were looking for a process automation solution among our key systems. Thanks to Symmy we got a stable and fast link for the order and warehouse modules. The whole collaboration went great, from the initial analysis to the final deployment and subsequent support, which…"
    Ladislav KažimírPink elephant
    „Symmy perfectly connects our ERP system with other e-commerce platforms. It is an integral part of day-to-day operations where it saves time and increases efficiency."
    Jaroslav GorochovskýAG ART
    „Last year, we at EMBLEMM used Symmy.com to integrate our Abra Flexi and Shopify systems. The cooperation involved order and inventory modules, including initial synchronization of products with different sizes.During this year, Symmy prepared a more modern way of communication between the systems using GraphQL…"
    Matěj MaňákEMBLEMM CZ s.r.o.
    „When completing a new e-shop, we came across a crucial need to automate two key processes - without them, billing and incoming payment control would not work.We therefore turned to Symmy, who quickly understood our situation and proposed a precise solution.Everything was done without unnecessary…"
    fab Christopher KasparekKeyLab s.r.o.
    „The cooperation is currently limited to the exchange of Expando vs. Upgates data. Here you are an important link for us on how to connect both platforms."
    rulyt Jaroslav PekařRulyt s.r.o.
    „The course of cooperation has been very professional, flexible and proactive from the first contact with the owner of the company, Mr. Koprajda, and his team until now. Despite the fact that we have jointly implemented a relatively complex implementation of several marketplaces at once…"
    dimex Andrea MartínkováDIMEX

    Integration of Magento with other systems

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    Frequently asked questions

    How much does the integration cost?

    We charge 85 € excl. VAT per hour. Connecting one module takes 6–12 hours depending on its type, more for larger systems — we confirm the exact scope after an initial call. The calculator above gives an estimate for your combination of modules.

    What happens when Microsoft Dynamics NAV is unavailable?

    The synchronisation retries the connection in the next interval, and keeps retrying until it reconnects. An alert goes out the moment the problem is detected, so you will know about the outage before it shows up in your orders.

    Need this integration?

    Get in touch — we'll discuss your modules, timeline and the exact tailored price, with no obligation.

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