Prestashop + Microsoft Dynamics NAV

Integration of Prestashop with Microsoft Dynamics NAV

Our solution for integrating Prestashop with Microsoft Dynamics NAV reliably transfers data for modules such as Received Orders, Issued Invoices, Product Cards and more. Symmy automatically monitors, transforms and validates all data during transfer. In case of an error, you will be notified immediately. Save time and get rid of manual processes — minimise errors with full automation.

Symmy connects Prestashop with Microsoft Dynamics NAV. Orders flow from Prestashop into Microsoft Dynamics NAV, while product and stock data as well as documents travel the other way. For this pair we transfer 7 agendas — each one separately, in the direction and interval you choose. A basic connection of one agenda takes 6–12 hours of work depending on its type; we will refine the exact scope after an initial meeting.

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    What we transfer and how often

    Module Direction Default interval
    Orders received Prestashop → Microsoft Dynamics NAV 15 min
    Issued invoices Microsoft Dynamics NAV → Prestashop 60 min
    Product Cards Microsoft Dynamics NAV → Prestashop 60 min
    Stock availability Microsoft Dynamics NAV → Prestashop 60 min
    Price lists Microsoft Dynamics NAV → Prestashop 60 min
    Customers Prestashop → Microsoft Dynamics NAV 60 min
    Parcel number transport Microsoft Dynamics NAV → Prestashop 60 min

    E-shops are the most common counterparty, but the same modules also flow to CRM, WMS or B2B portals. These values are defaults, not fixed rules. The direction and interval can be changed for each module, and modules not listed here can be added — we shorten the interval when your operation needs a faster response, or extend it when less frequent synchronisation is enough.

    How the connection works

    On the Prestashop side we use: Webservice API (REST/XML). We connect Microsoft Dynamics NAV via: OData/SOAP web services (depending on the NAV version).

    What to watch out for

    1. 1

      NAV versions differ significantly.

      An older on-premise NAV exposes different web services than newer versions, and bespoke customisations shift the picture further. We verify what your installation actually offers before we commit to a scope.

    2. 2

      One system must own the stock.

      When both NAV and the e-shop keep their own stock levels, they drift apart within days. We recommend NAV as the source of truth, reservations included.

    3. 3

      The Webservice returns XML with a specific structure.

      The PrestaShop API has its own data model (combinations, features). We prepare the mapping to the other system upfront, including product combinations.

    4. 4

      Modules change the database.

      Installed modules extend the data model. We tune the integration against your installation with its real set of modules.

    What lands where in Dynamics NAV

    Microsoft Dynamics NAV — formerly Navision, and continued today as Business Central — is still running in hundreds of companies. The table above says which modules move. This one says what a PrestaShop order becomes inside NAV.

    Record mapping

    PrestaShop order Sales order One document per order; cart rows become sales lines.
    Cart row Sales line Matched to a NAV item by reference or an item cross reference.
    Carrier and payment Sales line with a charge Kept separate so VAT stays auditable.
    Customer address Customer and ship-to address A new buyer creates a record; a returning one is matched on e-mail or customer number.
    NAV item PrestaShop product Name, description and categories from NAV; PrestaShop combinations map to item variants.
    Inventory availability Product availability By NAV location — one, or the sum of several.
    Price list and price group Specific price Including group pricing for B2B customers.
    Posted sales invoice Document on the order The document number and file are attached to the order in the shop.

    What we need on your side

    • Dynamics NAV with web services published (SOAP or OData); for an on-premise installation, a reachable endpoint or a VPN.
    • A dedicated user for the integration, with permissions limited to the pages and codeunits in the table above.
    • A NAV test company holding a copy of your production setup including your customisations — that is what we build and test against.
    • A PrestaShop Webservice key with read and write access to the required resources, plus a list of modules that touch orders, carriers or prices.
    • A decision on how products are matched — reference, EAN or an item cross reference. That decision either carries the go-live or sinks it.
    • HTTPS on the shop.

    How the project runs

    1. 01 Analysis We go through your NAV customisations, the PrestaShop modules and the module list. The output is the mapping, written down — what becomes what and how records are matched.
    2. 02 Build against a test company The integration runs against a test company holding your setup. You see the first real orders there before anything touches production.
    3. 03 Acceptance You run your own cases: a discounted order, a credit note, a B2B customer on a price group. Whatever fails, we tune.
    4. 04 Go-live and monitoring The switch to production, then round-the-clock monitoring. For the first weeks we watch the intervals and tune them to real traffic.

    Customer testimonials

    „We have been using Symma's platform since 2023, when they connected our core systems Base and Helios iNuvio. Since then, we've continually expanded our collaboration with new marketplaces and other features, and plan to continue to do so. We value the flexibility and reliability that…"
    Lukas JenčPRESCO GROUP, a.s.
    „We turned to Symmy to fully automate data transfers between the Upgates e-shop and ABRA Flexi. Connecting five key modules, from products to shipping, saves us a lot of time today and eliminates the worry of order errors. Above all, we appreciate the straightforward arrangement…"
    Tomas BelkaBetexa
    „We were looking for an integrator to connect the Shopify and Helios platforms. Symmy implemented this solution very quickly and at a very reasonable price. What we appreciate the most is the positive attitude, flexibility and communication - we highly recommend them."
    Lukas JoukalMSR Engines group a.s.
    „We have been using Symma's synchronisation platform since August 2024 to connect Base, Pohoda and TopTrans. The integration has greatly simplified our daily work thanks to automatic data transfer. Everything runs in the background and we don't have to worry about anything. The support responds…"
    Lukas VacekeLVe Media s.r.o.
    „We turned to Symmy to connect our ERP Helios Inuvio to Base, which we use to manage orders from the marketplace and e-shop. David Žváček proved to be an experienced project manager - he designed a workable solution, met deadlines and his approach significantly accelerated…"
    Peter KrbúšikPMC spol. s.r.o.
    „Due to the rapid development of online trading, we were forced to innovate our established sales procedures. This was not possible without a radical change, so we turned to Symmy, a company we had good references for. And we can confirm that thanks to the…"
    Robert ŠmídR-KONTAKT KARNEVAL s.r.o.
    „We were looking for a process automation solution among our key systems. Thanks to Symmy we got a stable and fast link for the order and warehouse modules. The whole collaboration went great, from the initial analysis to the final deployment and subsequent support, which…"
    Ladislav KažimírPink elephant
    „Symmy perfectly connects our ERP system with other e-commerce platforms. It is an integral part of day-to-day operations where it saves time and increases efficiency."
    Jaroslav GorochovskýAG ART
    „Last year, we at EMBLEMM used Symmy.com to integrate our Abra Flexi and Shopify systems. The cooperation involved order and inventory modules, including initial synchronization of products with different sizes.During this year, Symmy prepared a more modern way of communication between the systems using GraphQL…"
    Matěj MaňákEMBLEMM CZ s.r.o.
    „When completing a new e-shop, we came across a crucial need to automate two key processes - without them, billing and incoming payment control would not work.We therefore turned to Symmy, who quickly understood our situation and proposed a precise solution.Everything was done without unnecessary…"
    fab Christopher KasparekKeyLab s.r.o.
    „The cooperation is currently limited to the exchange of Expando vs. Upgates data. Here you are an important link for us on how to connect both platforms."
    rulyt Jaroslav PekařRulyt s.r.o.
    „The course of cooperation has been very professional, flexible and proactive from the first contact with the owner of the company, Mr. Koprajda, and his team until now. Despite the fact that we have jointly implemented a relatively complex implementation of several marketplaces at once…"
    dimex Andrea MartínkováDIMEX

    Integration of Prestashop with other systems

    Prestashop

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    Microsoft Business Central Evala Sage Vision ERP Vema Sofix Byznys ERP Winshop SQL Winshop STD POHODA E1 POHODA Premium POHODA Komplet POHODA Jazz Helios Green Helios Red Microsoft Dynamics 365 Odoo SAP Vario I6 Helios Orange Helios iNuvio Helios Nephrite Money S3 Money S5 Money S4 Qi Flores K2 ABRA Flexi Premier System ABRA Gen POHODA Standard Karat

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    Frequently asked questions

    How much does the integration cost?

    We charge 85 € excl. VAT per hour. Connecting one module takes 6–12 hours depending on its type, more for larger systems — we confirm the exact scope after an initial call. The calculator above gives an estimate for your combination of modules.

    What happens when Microsoft Dynamics NAV is unavailable?

    The synchronisation retries the connection in the next interval, and keeps retrying until it reconnects. An alert goes out the moment the problem is detected, so you will know about the outage before it shows up in your orders.

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