Symmy connects WooCommerce with Microsoft Dynamics 365. Orders flow from WooCommerce into Microsoft Dynamics 365, while product and stock data as well as documents travel the other way. For this pair we transfer 7 agendas — each one separately, in the direction and interval you choose. A basic connection of one agenda takes 6–12 hours of work depending on its type; we will refine the exact scope after an initial meeting.
Select the modules to integrate
Tick the modules you want to connect — we will estimate the integration and running costs right away.
Supported modules
Integration price from
Running cost from
/ month
Selected modules:
Fill in your contact details
What we transfer and how often
| Module | Direction | Default interval |
|---|---|---|
| Orders received | WooCommerce → Microsoft Dynamics 365 | 15 min |
| Issued invoices | Microsoft Dynamics 365 → WooCommerce | 60 min |
| Product Cards | Microsoft Dynamics 365 → WooCommerce | 60 min |
| Stock availability | Microsoft Dynamics 365 → WooCommerce | 60 min |
| Price lists | Microsoft Dynamics 365 → WooCommerce | 60 min |
| Customers | WooCommerce → Microsoft Dynamics 365 | 60 min |
| Parcel number transport | Microsoft Dynamics 365 → WooCommerce | 60 min |
E-shops are the most common counterparty, but the same modules also flow to CRM, WMS or B2B portals. These values are defaults, not fixed rules. The direction and interval can be changed for each module, and modules not listed here can be added — we shorten the interval when your operation needs a faster response, or extend it when less frequent synchronisation is enough.
How the connection works
On the WooCommerce side we use: WooCommerce REST API (keys in the administration). We connect Microsoft Dynamics 365 via: Dataverse Web API (REST/OData), OAuth2.
What to watch out for
-
1
Dataverse has API request limits.
D365 meters API consumption per user per day. We plan the synchronisation to fit within your licence limits — otherwise Microsoft throttles the requests.
-
2
Enterprise processes call for an analysis.
D365 tends to be part of a wider architecture with approvals and custom workflows. We design the connection after analysing the environment, including which system is the source of truth for which data.
-
3
Plugins change the order structure.
Discount, shipping and payment plugins all touch the order data. We tune the integration against your real e-shop with its plugins enabled, not against a clean WooCommerce install.
-
4
REST API performance depends on the hosting.
WooCommerce runs on your server — large catalogues and traffic peaks can slow the API down. We set intervals and batch sizes according to your hosting's performance.
Which Dynamics do you actually have
Several different products share the Dynamics name, and they do not share an interface. Before anyone can say what the integration looks like, it has to be clear which one you run — and the record mapping differs with it, which is why it is written during analysis rather than promised up front.
The Dynamics family: what became what
| Dynamics NAV (Navision) | Business Central | The direct successor. Older NAV installations connect over web services; Business Central over a REST API and OAuth2. |
| Dynamics AX | Finance & Operations | A large enterprise product with its own data model. Integrated through OData and data entities, not through the same interface as Business Central. |
| Dynamics GP (Great Plains) | No direct successor | Microsoft points customers to Business Central. A GP connection is handled case by case, depending on the version and the interface available. |
| Dynamics CRM | Dynamics 365 Sales | The sales side, not accounting. For an e-shop it is usually not the counterpart — that is Business Central or Finance & Operations. |
What we need on your side
- Which of the products above you actually run, and in which version — that decides everything else in the brief.
- Access to your product’s interface (a REST API and an Entra ID app registration for Business Central, OData and data entities for Finance & Operations, web services for older NAV).
- A test environment holding a copy of your production setup including your extensions — that is what we build and test against.
- WooCommerce REST API keys with read and write scope, plus a list of plugins that touch orders, prices or shipping.
- A decision on how products and customers are matched. That decision either carries the go-live or sinks it.
How the project runs
- 01 Establishing what you run We determine the product and version and what your extensions expose. Without this step neither the scope nor the price can be estimated.
- 02 Analysis and mapping We go through the modules and write the mapping for your specific product — what becomes what and how records are matched.
- 03 Build against a test environment The integration runs against a test environment holding your configuration. You see the first real orders there before anything touches production.
- 04 Go-live and monitoring The switch to production, then round-the-clock monitoring. For the first weeks we watch the intervals and tune them to real traffic.
Customer testimonials
„We have been using Symma's platform since 2023, when they connected our core systems Base and Helios iNuvio. Since then, we've continually expanded our collaboration with new marketplaces and other features, and plan to continue to do so. We value the flexibility and reliability that…"
Lukas JenčPRESCO GROUP, a.s.
„We turned to Symmy to fully automate data transfers between the Upgates e-shop and ABRA Flexi. Connecting five key modules, from products to shipping, saves us a lot of time today and eliminates the worry of order errors. Above all, we appreciate the straightforward arrangement…"
Tomas BelkaBetexa
„We were looking for an integrator to connect the Shopify and Helios platforms. Symmy implemented this solution very quickly and at a very reasonable price. What we appreciate the most is the positive attitude, flexibility and communication - we highly recommend them."
Lukas JoukalMSR Engines group a.s.
„We have been using Symma's synchronisation platform since August 2024 to connect Base, Pohoda and TopTrans. The integration has greatly simplified our daily work thanks to automatic data transfer. Everything runs in the background and we don't have to worry about anything. The support responds…"
Lukas VacekeLVe Media s.r.o.
„We turned to Symmy to connect our ERP Helios Inuvio to Base, which we use to manage orders from the marketplace and e-shop. David Žváček proved to be an experienced project manager - he designed a workable solution, met deadlines and his approach significantly accelerated…"
Peter KrbúšikPMC spol. s.r.o.
„Due to the rapid development of online trading, we were forced to innovate our established sales procedures. This was not possible without a radical change, so we turned to Symmy, a company we had good references for. And we can confirm that thanks to the…"
Robert ŠmídR-KONTAKT KARNEVAL s.r.o.
„We were looking for a process automation solution among our key systems. Thanks to Symmy we got a stable and fast link for the order and warehouse modules. The whole collaboration went great, from the initial analysis to the final deployment and subsequent support, which…"
Ladislav KažimírPink elephant
„Symmy perfectly connects our ERP system with other e-commerce platforms. It is an integral part of day-to-day operations where it saves time and increases efficiency."
Jaroslav GorochovskýAG ART
„Last year, we at EMBLEMM used Symmy.com to integrate our Abra Flexi and Shopify systems. The cooperation involved order and inventory modules, including initial synchronization of products with different sizes.During this year, Symmy prepared a more modern way of communication between the systems using GraphQL…"
Matěj MaňákEMBLEMM CZ s.r.o.
„When completing a new e-shop, we came across a crucial need to automate two key processes - without them, billing and incoming payment control would not work.We therefore turned to Symmy, who quickly understood our situation and proposed a precise solution.Everything was done without unnecessary…"
Christopher KasparekKeyLab s.r.o.
„The cooperation is currently limited to the exchange of Expando vs. Upgates data. Here you are an important link for us on how to connect both platforms."
Jaroslav PekařRulyt s.r.o.
„The course of cooperation has been very professional, flexible and proactive from the first contact with the owner of the company, Mr. Koprajda, and his team until now. Despite the fact that we have jointly implemented a relatively complex implementation of several marketplaces at once…"
Andrea MartínkováDIMEX
Integration of WooCommerce with other systems
Pick the system you want to connect with
I want to integrate WooCommerce with another system
Write to usWhat's new with us
All newsNon-profits get a permanent 50 % off
Non-profit organisations get a permanent 50 % discount on everything we do — integrations, running costs and consulting, with no time limit.
Take a lookA calculator that prices your integration
Pick the systems, the areas and the data volume — the calculator shows straight away what drives the price. No waiting for a quote, no phone call.
Take a lookThe site now speaks Slovak and Polish too
Slovak and Polish join Czech, English and German. All five languages carry the full content — integrations, applications and ERPedia.
Frequently asked questions
How much does the integration cost?
We charge 85 € excl. VAT per hour. Connecting one module takes 6–12 hours depending on its type, more for larger systems — we confirm the exact scope after an initial call. The calculator above gives an estimate for your combination of modules.
What happens when Microsoft Dynamics 365 is unavailable?
The synchronisation retries the connection in the next interval, and keeps retrying until it reconnects. An alert goes out the moment the problem is detected, so you will know about the outage before it shows up in your orders.
Need this integration?
Get in touch — we'll discuss your modules, timeline and the exact tailored price, with no obligation.
Useful tips and insights from the world of ERP and integrations, for free
From time to time we share the experience, advice and know-how we gain from working with our partners.