Symmy connects WooCommerce with Microsoft Business Central. Orders flow from WooCommerce into Microsoft Business Central, while product and stock data as well as documents travel the other way. For this pair we transfer 6 agendas — each one separately, in the direction and interval you choose. A basic connection of one agenda takes 6–12 hours of work depending on its type; we will refine the exact scope after an initial meeting.
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Tick the modules you want to connect — we will estimate the integration and running costs right away.
Supported modules
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What we transfer and how often
| Module | Direction | Default interval |
|---|---|---|
| Orders received | WooCommerce → Microsoft Business Central | 15 min |
| Issued invoices | Microsoft Business Central → WooCommerce | 60 min |
| Product Cards | Microsoft Business Central → WooCommerce | 60 min |
| Stock availability | Microsoft Business Central → WooCommerce | 60 min |
| Price lists | Microsoft Business Central → WooCommerce | 60 min |
| Customers | WooCommerce → Microsoft Business Central | 60 min |
E-shops are the most common counterparty, but the same modules also flow to CRM, WMS or B2B portals. These values are defaults, not fixed rules. The direction and interval can be changed for each module, and modules not listed here can be added — we shorten the interval when your operation needs a faster response, or extend it when less frequent synchronisation is enough.
How the connection works
On the WooCommerce side we use: WooCommerce REST API (keys in the administration). We connect Microsoft Business Central via: REST API v2.0 / OData, OAuth2.
What to watch out for
-
1
Extensions change the data model.
Business Central is extended via extensions — custom fields and tables are not in the standard API. Before going live we verify what your extensions expose.
-
2
OAuth2 and the sandbox/production environments.
BC separates sandbox and production. We build the integration against a sandbox with the same configuration first — switching to production is then a controlled step, not a leap into the unknown.
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3
Plugins change the order structure.
Discount, shipping and payment plugins all touch the order data. We tune the integration against your real e-shop with its plugins enabled, not against a clean WooCommerce install.
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4
REST API performance depends on the hosting.
WooCommerce runs on your server — large catalogues and traffic peaks can slow the API down. We set intervals and batch sizes according to your hosting's performance.
What lands where in Business Central
The table above says which modules move. This one says what a WooCommerce order becomes inside Business Central — the level most people want to see before they sign anything.
Record mapping
| WooCommerce order | Sales order | One document per order; cart items become sales lines. |
| Cart item | Sales line | Matched to a BC item by SKU or a cross-reference. |
| Shipping and payment | Sales line with a charge | Kept separate so VAT stays auditable. |
| Billing details | Customer or contact | A new buyer creates a record; a returning one is matched on e-mail or customer number. |
| BC item | Shop product | Name, description and category flow from BC; the shop stays the presentation layer. |
| Inventory availability | Product availability | By BC location — one, or the sum of several. |
| Price list | Price and price group | Including customer price groups for B2B. |
| Posted sales invoice | Document on the order | The document number and file are attached to the order in the shop. |
What we need on your side
- Business Central Essentials or Premium with API access — cloud, or on-premise with the interface published.
- A dedicated user for the integration, an application registered in Entra ID, and permissions limited to the modules in the table above.
- A sandbox holding a copy of your production configuration including extensions — that is what we build and test against.
- WooCommerce REST API keys with read and write scope, plus a list of plugins that touch orders, prices or shipping.
- Someone on your side who decides how records are matched (SKU, e-mail, customer number). That decision either carries the go-live or sinks it.
- HTTPS on the shop; for on-premise Business Central, a published endpoint or a VPN.
How the project runs
- 01 Analysis We go through your BC extensions, the shop plugins and the module list. The output is the mapping, written down — what becomes what and how records are matched.
- 02 Build against a sandbox The integration runs against a sandbox holding your configuration. You see the first real orders there before anything touches production.
- 03 Acceptance You run your own cases: a discounted order, a credit note, a B2B customer on a price group. Whatever fails, we tune.
- 04 Go-live and monitoring The switch to production, then round-the-clock monitoring. For the first weeks we watch the intervals and tune them to real traffic.
Customer testimonials
„We have been using Symma's platform since 2023, when they connected our core systems Base and Helios iNuvio. Since then, we've continually expanded our collaboration with new marketplaces and other features, and plan to continue to do so. We value the flexibility and reliability that…"
Lukas JenčPRESCO GROUP, a.s.
„We turned to Symmy to fully automate data transfers between the Upgates e-shop and ABRA Flexi. Connecting five key modules, from products to shipping, saves us a lot of time today and eliminates the worry of order errors. Above all, we appreciate the straightforward arrangement…"
Tomas BelkaBetexa
„We were looking for an integrator to connect the Shopify and Helios platforms. Symmy implemented this solution very quickly and at a very reasonable price. What we appreciate the most is the positive attitude, flexibility and communication - we highly recommend them."
Lukas JoukalMSR Engines group a.s.
„We have been using Symma's synchronisation platform since August 2024 to connect Base, Pohoda and TopTrans. The integration has greatly simplified our daily work thanks to automatic data transfer. Everything runs in the background and we don't have to worry about anything. The support responds…"
Lukas VacekeLVe Media s.r.o.
„We turned to Symmy to connect our ERP Helios Inuvio to Base, which we use to manage orders from the marketplace and e-shop. David Žváček proved to be an experienced project manager - he designed a workable solution, met deadlines and his approach significantly accelerated…"
Peter KrbúšikPMC spol. s.r.o.
„Due to the rapid development of online trading, we were forced to innovate our established sales procedures. This was not possible without a radical change, so we turned to Symmy, a company we had good references for. And we can confirm that thanks to the…"
Robert ŠmídR-KONTAKT KARNEVAL s.r.o.
„We were looking for a process automation solution among our key systems. Thanks to Symmy we got a stable and fast link for the order and warehouse modules. The whole collaboration went great, from the initial analysis to the final deployment and subsequent support, which…"
Ladislav KažimírPink elephant
„Symmy perfectly connects our ERP system with other e-commerce platforms. It is an integral part of day-to-day operations where it saves time and increases efficiency."
Jaroslav GorochovskýAG ART
„Last year, we at EMBLEMM used Symmy.com to integrate our Abra Flexi and Shopify systems. The cooperation involved order and inventory modules, including initial synchronization of products with different sizes.During this year, Symmy prepared a more modern way of communication between the systems using GraphQL…"
Matěj MaňákEMBLEMM CZ s.r.o.
„When completing a new e-shop, we came across a crucial need to automate two key processes - without them, billing and incoming payment control would not work.We therefore turned to Symmy, who quickly understood our situation and proposed a precise solution.Everything was done without unnecessary…"
Christopher KasparekKeyLab s.r.o.
„The cooperation is currently limited to the exchange of Expando vs. Upgates data. Here you are an important link for us on how to connect both platforms."
Jaroslav PekařRulyt s.r.o.
„The course of cooperation has been very professional, flexible and proactive from the first contact with the owner of the company, Mr. Koprajda, and his team until now. Despite the fact that we have jointly implemented a relatively complex implementation of several marketplaces at once…"
Andrea MartínkováDIMEX
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Frequently asked questions
How much does the integration cost?
We charge 85 € excl. VAT per hour. Connecting one module takes 6–12 hours depending on its type, more for larger systems — we confirm the exact scope after an initial call. The calculator above gives an estimate for your combination of modules.
What happens when Microsoft Business Central is unavailable?
The synchronisation retries the connection in the next interval, and keeps retrying until it reconnects. An alert goes out the moment the problem is detected, so you will know about the outage before it shows up in your orders.
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