Integration of Lokia with other systems
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What to watch out for
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1
Once the WMS is live, Lokia is the source of truth for stock.
The ERP and e-shop must defer to Lokia's stock levels — when each system keeps its own inventory, the numbers drift apart within days. We therefore set up the flows so that one place decides about stock.
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2
Partial dispatches and split orders.
The warehouse may fulfil an order in several instalments. We agree up front how partial fulfilment propagates to the e-shop and the ERP — otherwise the customer sees "shipped" on an order of which only half has left.
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3
Don't test straight on live operations.
Cancelled orders, credit notes and connection outages must be exercised before the integration runs for real. We test every scenario against a test instance if you have one. If not, we test carefully on production — test records are always flagged, so they never mix with live data.
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